Duty to Provide Information and Payment
Port of Oslo customers are obliged to provide information necessary for traffic planning, statistical reporting, and calculation of fees and charges.
Outstanding payments will be collected.
Port of Oslo may require customers to provide financial security to cover payment of fees and charges. In the event of late payment, interest on arrears is charged in accordance with the Act on Interest on Late Payments.
Services, deliveries, and measures not described in this document will be invoiced based on incurred costs or by agreement. Late payment provisions also apply to services and measures implemented by Port of Oslo for environmental or safety reasons. If errors are found in the underlying information and the customer can document that these errors resulted in overpayment of fees or charges, adjustments may be made upon request to Port of Oslo, but no later than three months from the payment date.
Port of Oslo may, for special reasons, reduce or waive accrued fees or charges. If Port of Oslo is prevented from delivering an agreed service, compensation for consequential damages cannot be claimed unless otherwise stated in this document.
A documented claim must be submitted to Port of Oslo within a reasonable time, and no later than 6 months after the damage occurred. The individual PFSO handles ISPS at the port facility, which ensures all security measures and routines are maintained. This service can also be ordered via Port of Oslo for a fee. All prices stated in this document are in Norwegian kroner, excluding VAT. Quay dues are calculated per day of berth time. Berth time is counted from the vessel's arrival until departure from the quay.
Berth time under 24 hours is charged as a single day’s quay dues; thereafter, each started 12-hour period is charged.
Vessels using Port of Oslo anchorages or mooring alongside another ship at a public quay pay one-third of the standard rate. Charges are calculated based on the vessel’s gross tonnage (GT). If GT is not stated, it will be determined by Port of Oslo based on calculations of similar ships. A vessel in regular service means traffic with one or more ships calling at fixed ports at scheduled times year-round. Port of Oslo must approve the route plans.
Collection Rules
The consignee is responsible for cargo dues on inbound goods. For outbound goods, the consignor is responsible. The vessel's agent or shipping company will collect charges based on an invoice from Port of Oslo. The vessel’s agent may be held liable for the amount.
Information on cargo and passengers must be reported electronically to Port of Oslo using the form “Notification to Port of Oslo on passengers and loading/unloading of cargo.
This information must reach Port of Oslo as soon as possible, but no later than 24 hours after the vessel has been loaded/unloaded.
Prices and commercial terms - in print
Prices and commercial terms for Port of Oslo - Print version
Contact Information
Invoice address:
Oslo Havn KF – Oslo Municipality Invoice Center P.O. Box 6532 Etterstad N-0606 Oslo Invoices and credit notes must be sent in EHF format Email: postmottak@oslohavn.no Phone: (+47) 21 80 21 80
Org. no.: 987 592 567 VAT
Bank: DNB 1315 01 03902
Swift: DNBANOKK IBAN: NO59 1315 01 03902
Address: Oslo Havn P.O. Box 230 Sentrum N-0103 Oslo
Visiting address:
Akershusstranda 19 www.oslohavn.no
Port Control contact 24/7/365
Phone: (+47) 917 99 900
Email: havnevakt@oslohavn.no