Duty to Provide Information and Payment
Port of Oslo customers are obliged to provide information necessary for traffic planning, statistical reporting, and calculation of fees and charges. Outstanding payments will be collected in accordance with the Debt Collection Act and other regulations on the recovery of overdue monetary claims.
Port of Oslo may require customers to provide financial security to cover payment of fees and charges. In the event of late payment, interest on arrears is charged in accordance with the Act on Interest on Late Payments, etc. Services, deliveries, and measures not described in this document will be invoiced based on incurred costs or by agreement. Late payment provisions also apply to services and measures implemented by Port of Oslo for environmental or safety reasons. If errors are found in the underlying information and the customer can document that these errors resulted in overpayment of fees or charges, adjustments may be made upon request to Port of Oslo, but no later than three months from the payment date.
Port of Oslo may, for special reasons, reduce or waive accrued fees or charges. If Port of Oslo is prevented from delivering an agreed service, compensation for consequential damages cannot be claimed unless otherwise stated in this document.
A documented claim must be submitted to Port of Oslo within a reasonable time, and no later than 6 months after the damage occurred. The individual PFSO handles ISPS at the port facility, which ensures all security measures and routines are maintained. This service can also be ordered via Port of Oslo for a fee. All prices stated in this document are in Norwegian kroner, excluding VAT. Quay dues are calculated per day of berth time. Berth time is counted from the vessel's arrival until departure from the quay.
Berth time under 24 hours is charged as a single day’s quay dues; thereafter, each started 12-hour period is charged. Vessels using Port of Oslo anchorages or mooring alongside another ship at a public quay pay one-third of the standard rate. Charges are calculated based on the vessel’s gross tonnage (GT). If GT is not stated, it will be determined by Port of Oslo based on calculations of similar ships. A vessel in regular service means traffic with one or more ships calling at fixed ports at scheduled times year-round. Port of Oslo must approve the route plans.
Collection Rules
The consignee is responsible for cargo dues on inbound goods. For outbound goods, the consignor is responsible. The vessel's agent or shipping company will collect charges based on an invoice from Port of Oslo. The vessel’s agent may be held liable for the amount.
Information on cargo and passengers must be reported electronically to Port of Oslo using the form “Notification to Port of Oslo on passengers and loading/unloading of cargo.
This information must reach Port of Oslo as soon as possible, but no later than 24 hours after the vessel has been loaded/unloaded.
Ship Waste Management
Port of Oslo has established reception facilities for waste and cargo residues from ships in accordance with the Pollution Regulations, Chapter 20. Detailed information on the reception scheme, reporting forms, etc., can be found at www.oslohavn.no.
Waste and Fees for Waste
Waste must be delivered in containers located in the port.
Hazardous waste can only be delivered at designated reception stations; see www.oslohavn.no.
The waste fee covers waste reception. The waste fee must be paid by all vessels in regular traffic calling at public quays, regardless of whether waste is delivered from the ship. The fee is calculated based on the number of persons on board, as specified in the vessel's arrival notice in SafeSeaNet (crew and passengers), or on the vessel's gross tonnage.
If the vessel's last port of call before Oslo is outside Northern Europe, a 50% surcharge applies. Northern European ports are defined here as European ports north of the 48th parallel. Additional fees may be charged if the vessel wishes to deliver quantities larger than considered reasonable given the vessel's size, normal operations, and sailing time since the previous port of call.
Additional fees may also be charged if the ship has not complied with the reporting obligation described in § 20-7 of the Pollution Regulations.
Discounts or waivers may be granted if it can be documented that waste from the vessel is regularly delivered at another port, or if other special considerations apply. For naval vessels, the fee is calculated based on the type and quantity of waste delivered, as well as the delivery time.
Waste Fee per Call
Passenger ferries in international traffic, when emptied in Oslo, per person: NOK 10.50 Other vessels in regular traffic, per GT: NOK 0.30 Minimum waste fee: NOK 210 per call.
Oil Waste, Cargo Residues, and Sewage
Oslo Port Control facilitates contact with companies that receive oil waste, cargo residues, and sewage from ships. For these waste fractions to be accepted, the vessel must comply with the reporting obligation described in § 20-7 of the Pollution Regulations, and the ship must be at a quay where such waste can be safely and practically handled.
Payment for the reception of oil waste, cargo residues, and sewage is calculated based on the type and quantity delivered, as well as the time of delivery. The waste company collects payment.
Contact Information
Invoice address:
Oslo Havn KF – Oslo Municipality Invoice Center P.O. Box 6532 Etterstad N-0606 Oslo Invoices and credit notes must be sent in EHF format Email: postmottak@oslohavn.no Phone: (+47) 21 80 21 80
Org. no.: 987 592 567 VAT
Bank: DNB 1315 01 03902
Swift: DNBANOKK IBAN: NO59 1315 01 03902
Address: Oslo Havn P.O. Box 230 Sentrum N-0103 Oslo
Visiting address:
Akershusstranda 19 www.oslohavn.no
Port Control contact 24/7/365 Phone: (+47) 917 99 900 Email: havnevakt@oslohavn.no